With the holidays upon us and as 2017 draws to a close, it is a good time to reflect on the past year. We launched two new river ships – Crystal Bach and Crystal Mahler, completed an elegant transformation of Crystal Symphony, introduced a groundbreaking new plane – Crystal Skye – to our fleet, ushered in new systems to streamline and enhance our processes, and welcomed thousands of new and returning guests aboard all of our vessels.
I am honored to be the president and CEO of this company, and am delighted to work alongside the most dedicated and talented professionals in the industry. Every day they deliver memorable vacations to our valued guests all over the world.
Over the last few months, I have also had the opportunity to meet with many of you. During our conversations, it is clear that the very heart of the celebrated Crystal Experience is the personal connections made between you and our officers, staff and crew. As we welcome 2018 with new vessels and exciting new adventures, we remain committed to delivering those personal connections and the Crystal brand promise.
We thank you for your continued loyalty and passion for travel.
On behalf of everyone at Crystal, cheers for a holiday season filled with joy, health and prosperity.
Crystal President & CEO