It’s been a year of great journeys, with more to come in 2020!
Dear Crystal Family,
We have come to the most joyous season of the year, which is the perfect time to reflect on the many precious moments we’ve shared around the world in 2019. I had the opportunity to speak with many of you throughout the year, and you continue to express that your personal connections with both our crew and other Crystal guests as well as the attention to the detail aboard Crystal ships are what make us standout among the rest. This is the heart of what the Crystal Experience is and will always be.
I want you to know that these connections mean the world to us and we are honored that you continue to choose to sail with Crystal.
We are also extremely honored that you continue to support Crystal by voting for us in awards around the world. As you may know, Crystal was recognized as the World’s Best in many awards this year, including the Condé Nast Traveler Readers’ Choice Awards in which we won an unprecedented three Best awards in three different categories. Exceeding your wishes and expectations is something we are passionate about, and we are thrilled that this philosophy continues to resonate with you.
As we look ahead, 2020 will mark Crystal’s 30th year of delivering luxury vacations. This milestone is special as we reflect on the thousands of journeys we have sailed together and the countless birthdays, anniversaries and bucket-list experiences that you have chosen to celebrate with us since 1990. While our fleet has grown, and our Crystal Family has expanded – and will continue to do so with the August launch of Crystal Endeavor – our core commitment to offering the very best luxury travel experiences in the world has remained since day one. This is truly a testament to the hard-working and dedicated officers and crew aboard our ships who are the cornerstone of the Crystal Experience.
We hope you’ll join us on board in 2020 to celebrate Crystal’s 30th Anniversary. This milestone would not be possible without your continued support and loyalty over the years and on behalf of everyone at Crystal, I thank you from the bottom of my heart.
For now, it is my pleasure to raise a glass in celebration of all of you and all the adventures ahead of us in the coming year and the years ahead.
I wish you a wonderful holiday and a Happy New Year!
President & CEO